Canvas is a cloud-based application, so the servers are not housed on campus.

Contact Campus IT support if

You cannot access the Canvas Login page at https://uthscsa.instructure.com
The Internet is not working on campus
You need to change your UTHSCSA domain credentials (user name or password),

Submit a ticket | Email IMS-ServiceDesk@uthscsa.edu | Call 210-567-7777 opt. 4

For questions re: specific Canvas courses contact the instructor or Canvas support directly by clicking on the HELP Icon in the LEFT Gray menu (?):

24/7/365 CHAT at https://secure.livechatinc.com/licence/2695732/open_chat.cgi?groups=287
24/7/365 PHONE at
Faculty: 833-668-1674
Students: 844-470-5729

____________________

If you are a Canvas user, use your domain account (user name and password) to access Canvas. This is the same account you use to access grades in PeopleSoft and or to register for classes. Faculty use their domain accounts to access their email.

If you cannot log-in to Canvas with your domain account, your password may have expired.

Go to Password reset at https://pwr.uthscsa.edu/showLogin.cc

If your domain account is updated and you still can not log-in to Canvas.

Submit a ticket | Email IMS-ServiceDesk@uthscsa.edu | Call 210-567-7777 opt. 4

If you can access Canvas but do not see all of your courses, then

you may not have completed registration within the previous 24 hours. Registration cannot be completed if you have any holds for any reason. Contact the registrar for any questions.
your instructor has not 'published' the course.
NOTE: prior to DAY 1 of the course, if your instructor has published the course you may access all materials but will not be able to submit assignments or quizzes.