Issue resolved. Users can now login to Canvas again

Thursday July 25 4:05pm

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Users are currently unable to login to Canvas. Thursday July 25 3:38pm

We are troubleshooting the issue

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Fall 2019 and AY19-20 Course Shells are now posted on Canvas

Instructors

To access your FA19 and AY19-20 Canvas course shells, please go to the Canvas entry page at http://www.uthscsa.edu/university/canvas. for Canvas Login, system updates, and training information.

Access Canvas with your domain credentials and follow the course set up checklist below and/or contact the Educational Development Specialist assigned to your school:

Medical School – Bonnie Taylor, taylorbs@uthscsa.edu or Melissa A Villanueva villanuevam1@uthscsa.edu, or Michael Mary Mary@uthscsa.edu
Dental, Dental Hygiene, Advanced Dental – Dana English, englishd@uthscsa.edu or Jason Sandlin, sandlin@uthscsa.edu
School of Nursing – Dr. Sailaja Athyala, athyalas3@uthscsa.edu
School of Health Professions, GSBS - Mary Jacks, jacks@uthscsa.edu

Faculty Pre-Semester Checklist:

Every course has a Canvas Course Shell.
Prefixes of new courses are FA19 or AY19-20: locate your course(s) on your course list (All Courses) under Future Enrollments.
Instructor enrollments are via PeopleSoft so if you don’t see your assigned course(s) contact your Departmental PeopleSoft Administrator to have them assign you a “Canvas Role” in PeopleSoft.
New Instructors or TA’s need to complete Instructor training and then go to Knowledge Center. and complete the Canvas Proficiency Quiz
Student enrollments are via PeopleSoft: students are enrolled in their Canvas Courses the next business day after they complete registration.
Cross-listing (merging two or more course sections or courses) must be requested via Canvas Course Cross-Listing Request. form, and should be completed prior to entering content.
Online Courses only - contact your EDS to discuss guidelines for cross-listing.
Course Shells are empty, instructors must re-build or import content.
Import Content from a previously taught course by following instructions here or copy this url https://community.canvaslms.com/docs/DOC-2685 into your address bar, or contact your EDS.
Publish Course Content- By default, all newly created Canvas Course Shells are UNPUBLISHED. Students cannot see content until instructors click PUBLISH in the upper right hand corner of the Course Home Page. Make certain to publish modules and module items (a green check mark appears to the right of the module or the item if it is published).
Assistance- call the 24/7 Canvas Support Hotline at 833-668-1674 or contact your Educational Development Specialist (listed above by school) for assistance with course design.
Questions
- IMS Service Desk at 567-7777 Option 4 or IMS-ServiceDesk@uthscsa.edu