Coronavirus Communications

Important information regarding the Coronavirus can be found here:
https://uthealthsa.sharepoint.com/COVID-19/Pages/Default.aspx

The information on this page is updated frequently as new information becomes available

Please review the information on this page often

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Canvas Assistance Reminder

Reminder: As course delivery methods are adjusted, the Canvas information page at https://www.uthscsa.edu/university/canvas. has links to canvas guides and support (chat and phone support). Also included are links to Canvas Status, Announcements, and Supported Browsers.

The University purchased direct vendor support for faculty and staff so they can assist with any Canvas Questions 24/7/365.

Chat: Click on the HELP icon in the LEFT menu, select CHAT with Canvas Support (Faculty)

Phone: Canvas Support - Faculty 833-668-1674

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Census 2020

census2020 image
What: United States 2020 Census Questionnaire - Coming Soon

When: Census forms will arrive in the mail starting in mid-March.

Census Day is Wednesday, April 1, 2020.

Why: Census results help determine the portion of state and local government funds, approximately $600 billion dollars, communities including Universities will receive over the next 10 years.

How: Complete one form per household online, over the phone, or return via mail. Use the personalized access code mailed to you.

Who: College students should be counted at the address where they stay while attending college, unless they live in their parent’s home full time. If multiple people live in the same place, discuss who will complete the questionnaire to avoid confusion. US Census 2020 applies to all US residents, regardless of citizenship status.

Additional questions or concerns? Call the Census Hotline at 301-763-INFO (4636) or go online to ask.census.gov.

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Respondus Monitor is now available

Respondus Monitor is now available for use with Respondus Lock-Down Browser
Instructor resources for getting started with Respondus Monitor with Respondus Lock-Down Browser are available from:
http://www.respondus.com/monitor/resources.

Quick Start guide
Instructors.
Students.

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Canvas Conference tool upgrade tonight at 5pm March 16, 2020

The Conference tool in Canvas (Big Blue Button) will be upgraded to the premium subscription tonight, March 16 at 5pm

This will allow more bandwidth and the ability to keep recordings indefinitely (instead of the current 14 days).

Technical Support
Visit Support for technical questions or to submit a ticket

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Microsoft Teams meetings are now available in Canvas

Microsoft Teams meetings are now available in Canvas. Tip Sheet instructions available in ATS 1000/Tip Sheets

Microsoft Teams is a collaboration tool that allows you to schedule, join and participate in live video meetings, 1:1 and team messaging, whiteboarding, screen and content sharing. Teams will allow meetings with up to 250 attendees: https://uthealthsa.sharepoint.com/IMS/Pages/TS/Teams.aspx