May 1, 2017

Academic Year 17-18 and Fall 17 Course Shells are posted on Canvas

Instructors

To access your AY17-18 or FA17 Canvas course shells, please go to the Canvas entry page at http://www.uthscsa.edu/university/canvasLinks to an external site. for Canvas Login, system updates, and training and workshop information.

Access Canvas with your domain credentials and follow the course set up checklist below and or contact the Educational Development Specialist assigned to your school:

Medical School – Bonnie Taylor, taylorbs@uthscsa.edu or Seth Gold, golds@uthscsa.edu
Dental, Dental Hygiene, Advanced Dental – Dana English, englishd@uthscsa.edu
School of Nursing – Dr. Sailaja Athyala, athyalas3@uthscsa.edu
School of Health Professions, GSBS - Mary Jacks, jacks@uthscsa.edu

Faculty Pre-Semester Checklist:

Every course has a Canvas Course Shell.
Prefixes of new courses are AY17-18 or FA17: locate your course(s) on your course list.
Instructor enrollments are via PeopleSoft so if you don’t see your assigned course(s) contact your Departmental PeopleSoft Administrator to have them assign you a “Canvas Role” in PeopleSoft.
New Instructors or TA’s need to complete Instructor training and then go to Knowledge CenterLinks to an external site. and complete the Canvas Proficiency Quiz
Student enrollments are via PeopleSoft: students are enrolled in their Canvas Courses the next business day after they complete registration.
Cross-listing (merging two or more course sections or courses) must be requested via Canvas Course Cross-Listing Request form, and should be completed prior to entering content.
Online Courses only - contact your EDS to discuss guidelines for cross-listing.
Course Shells are empty, instructors must re-build or import content.
Import Content from a previously taught course by following instructions here. or copy this url https://community.canvaslms.com/docs/DOC-2685 into your address bar, or contact your EDS.
Publish Course Content- By default, all newly created Canvas Course Shells are UNPUBLISHED. Students cannot see content until instructors click PUBLISH in the upper right hand corner of the Course Home Page. Make certain to publish modules and module items (a green check mark appears to the right of the module or the item).
Assistance- call the 24/7 Canvas Support Hotline at 844-470-5729 or contact your Educational Development Specialist (listed above by school) for assistance with course design.
Questions
- IMS Service Desk at 567-7777 Option 4 orIMS-ServiceDesk@uthscsa.edu

February 1, 2017

Summer 2017 Course Shells are now posted on Canvas

Instructors

To access your Summer 2017 Canvas course shells, please go to the Canvas entry page at http://www.uthscsa.edu/university/canvas for Canvas Login, system updates, and training and workshop information.

Access Canvas with your domain (email) credentials and follow the course set up checklist below and or contact the Educational Development Specialist assigned to your school:

Medical School – Bonnie Taylor, taylorbs@uthscsa.edu or Seth Gold, golds@uthscsa.edu
Dental, Dental Hygiene, Advanced Dental – Dana English, englishd@uthscsa.edu
School of Nursing – Dr. Doris Owens, owensd@uthscsa.edu or Dr. Sailaja Athyala, athyalas3@uthscsa.edu
School of Health Professions, GSBS - Mary Jacks, jacks@uthscsa.edu

Faculty Pre-Semester Checklist:

Every course has a Canvas Course Shell.
Prefixes of new courses are SU17: locate your course(s) on your course list.
Instructor enrollments are via PeopleSoft so if you don’t see your assigned course(s) contact your Departmental PeopleSoft Administrator to have them assign you a “Canvas Role” in PeopleSoft.
New Instructors or TA’s need to complete Instructor training and then go to Knowledge Center and complete the Canvas Proficiency Quiz
Student enrollments are via PeopleSoft: students are enrolled in their Canvas Courses the next business day after they complete registration.
Cross-listing (merging two or more course sections or courses) must be requested via email to IMS-ServiceDesk@uthscsa.edu cc’d to Anna Dorrycott (dorrycott@uthscsa.edu) and should be completed prior to entering content. Cross-listing is not available post course start.
NEW for Online Courses only - contact your EDS to discuss new guidelines for cross-listing (This is only a small subset of courses).
Course Shells are empty, instructors must re-build or import content.
Import Content from a previously taught course by following instructions here or copy this url https://community.canvaslms.com/docs/DOC-2685 into your address, or contact your EDS.
Publish Course Content- By default, all newly created Canvas Course Shells are UNPUBLISHED. Students cannot see content until instructors click PUBLISH in the upper right hand corner of the Course Home Page. Make certain to publish modules and module items (a green check mark appears to the right of the module or the item).
Assistance- call the 24/7 Canvas Support Hotline at 844-470-5729 or contact your Educational Development Specialist (listedaboveby school) for assistance with course design.
Questions
- IMS Service Desk at 567-7777 Option 4 orIMS-ServiceDesk@uthscsa.edu

February 28, 2017

Canvas Inaccessible Feb 28-2017 11:45am - 4:45pm

Canvas was inaccessible intermittently on February 28, 2017 from 11:45am - 4:45pm

Access has been restored, but there are still areas of impaired functionality (example student uploads to assignments). Canvas DevOps teams are continuing to work on restoring full funtionality to Canvas.

Canvas Status can be checked at http://status.instructure.com/ or by clicking on the

CANVAS STATUS link on the Canvas Landing Page: http://www.uthscsa.edu/university/canvas

February 28, 2017

Canvas issue resolved - February 28 4:59pm

February 28, 2017 4:59pm

Amazon has verified that uploads to their service should be working again; users should be seeing improved performance with their uploads to Canvas. Our DevOps team is continuing to monitor the situation, but we are not currently aware of any lingering issues that affect Canvas functionality at this time.

Canvas Status can be checked at http://status.instructure.com/ or by clicking on the

CANVAS STATUS link on the Canvas Landing Page: http://www.uthscsa.edu/university/canvas

March 13, 2017

Canvas intermittent access 3-13 9:25-11:30am

Canvas experienced intermittent access for users on Monday March 13, 2017 from 9:25am to 11:30am.

Canvas Status can be checked at http://status.instructure.com/ or by clicking on the

CANVAS STATUS link on the Canvas Landing Page: http://www.uthscsa.edu/university/canvas